Reviews

Great customer service and professionalism!

Excellent service! Rain One Inc is professional, fast, and very reliable. Highly recommended!

The entire experience was great. The sales representative, Jeff, was awesome to work with. He was very supportive and accommodating to what I wanted in my irrigation system, making changes, etc.

Bobby and his crew were also excellent. They were very hard-working and took great care to position the water spray and sprinkler heads to maximize both water conservation and plant and lawn maintenance. The crew also replaced the sod over holes dug for the electronic valves and left my yard very neat.

Bobby was great at explaining procedures, having his crew work as a very efficient team, and he would instantly give me his full attention for questions. It was a pleasure having him install my irrigation system.

Henry just winterized my irrigation system. He was very professional and personable. He not only explained the Rain One shut-off valves, but went out of his way to look outside for me, so that he could show me the basement shut-off switch for the my outside faucets. He is an asset to Rain One.

Jesse arrived slightly early: Fantastic! Was never in a hurry. Took the time to show me all about my system,as he was shutting it down for the winter. He went way over and above to even make some directional adjustment to some heads, for better coverage next year. Wow. First time using Rain One. Hope all of their techs are as wonderful as Jesse. Will have them back in the spring to open, and make some Jesse recommended changes and repairs to the system. Thanks Jesse, you were great.

We wanted to plant shrubs and trees before the first heavy frost and needed to quickly flag the irrigation system. Rain One surpassed my expectations with same day service. The technician was courteous, knowledgeable and professional.

Ray was great. He was timely. Very efficient answered all my questions.

Technicians Matthew and Jaron were prompt, explained my irrigation problems, offered ideas and were patient and quite thorough. They pleasantly explained options and possible costs.
Work was successfully and prompt completed.

Marco from Rain One just completed the winterization of our sprinkler system. Earlier in the year, Marco had repaired and replaced parts of our system that had to be removed to allow construction of a new patio. Marco has impressed us with his knowledge, diligence and attention to detail in completing these projects. This is consistent with our previous experiences on work Rain One has done for us. We are quite pleased with the efficiency and expertise of their technicians and the responsiveness of their office personnel.

I have had so much good help from Rain 1. Rain1 surely hires great people. They know what they’re doing and they always want to help!

I am a return customer with Rain1 for installation. They did not disappoint. Highly recommend.

We had a shut-off valve that was stuck in the off position during our winterization visit. Troy came to look at the problem and determined the valve could be fixed rather than replaced saving us a few bucks. This is the way Rain One has always done business and why they are one of our favorite home vendors.

I recommend Rain One to any one that would like quality, professional service!

Did a fantastic job, very professional and write to the maintenance.

Today I had my sprinkler system turned off and the lines drained by Matthew Floerke. Matt was on time, courteous, and professional in handling this work. In addition, he suggested some other services offered by Rain One and gave me some advice on work I have scheduled in a few days that might affect my current system. He answered all of my questions and left me with a feeling of confidence when working with this supplier. I give Matt and Rain One 5 stars!!

The gentleman that came out were very thorough. I totally appreciate that we needed some special work done flagging our downspout drains and our irrigation before some yards work being done where they're going to trench through our backyard with high-speed internet. Thank you for being so thorough we much appreciate it. And we're winterized until spring. They said we needed some work done on the backflow to make it better to finish winterizing so we've got a plumber already called so they can come do that. Everybody both men were super thorough thank you thank you.

Honest, reliable and dependable.

Jesse did a terrific job winterizing our irrigation system. He was running a few minutes early, and patiently waited for me to get there, and then made sure that several of my zones that often hold water were completely blown out. All this on a cold and rainy fall day in Ohio.

Nick F. Came out today to winterize our sprinkler system. He arrived on time, he was friendly and he knew what he was doing. Nick made the process painless 😉
Thanks Rain One for another great experience.

Nadia from Rain One was very thorough, she did a great job and was a very nice person, I am very happy with the service that I received for our irrigation system !!!

Tyler was punctual, courteous, and efficient.

Professional & courteous on every visit.

Our technician did an excellent job

Technician did a great job 👍

They are the best!! Thank you.

My Rain One service rep was polite and efficient. He came out to shut down the system for winter. He told me about a broken sprinkler head that he said he would put in the report for next spring to repair. I am pleased to have a professional who does a good job

Ray was simply outstanding! Highly professional. His work was flawless with great attention to detail. Send him my way anytime!

Cayden did a fantastic job! The staff at Rain One are always pleasant. They’ve serviced my irrigation system for over three years now and I wouldn’t have it any other way!

Punctual, professional, friendly, capable winterization of our irrigation.

Carlos and Jesus were very professional and friendly! Great job!

Jacob was professional and thorough addressing my questions and concerns today. Great to work with.

Amazing service by professionals! Cayden is an amazing person and technician...clearly in the top one percent of the Rain One's talent pool. He does it right the first time—with a smile!

Very helpful. We suspect that we have some sort of leak. He watched for possible indications and will note for spring turn on.

To ALL at Rain One….from my first contact to the last irrigation connection, everyone was amazing. Special thanks to Colleen and Casey, Rob (plumbing), Scott (overall coordination), Bobby (lead on the install), Cam, and the rest of Bobby’s crew….great work!! No need to look elsewhere for your irrigation needs!! 👍👏🙏 Jack

Very efficient and knowledgeable technician. Excellent service call.

Great job winterizing the sprinkler system

Jesse C. was our technician today, and he was awesome. Very polite, extremely knowledgeable and efficient, and a real pleasure to meet. He did a great job servicing our irrigation system, and we’re very satisfied with his work. All of the folks at Rain One are top notch, and we’ve enjoyed working with them over the years.